Shipping
SERVICE | ESTIMATED DELIVERY TIME | DUTIES & TAXES | COST |
EXPRESS INTERNATIONAL SHIPPING OVER $180 | 5 - 7 BUSINESS DAYS | NOT INCLUDED |
FREE |
EXPRESS INTERNATIONAL SHIPPING | 5 - 7 BUSINESS DAYS | NOT INCLUDED |
$10 USD |
LOCAL SHIPPING (BALI, INDONESIA) | 1-2 BUSINESS DAYS | INCLUDED | FREE |
Please note: Estimated delivery dates should be used as a guide only, as the courier can experience delays from time to time. All shipped with DHL Express Shipping with tracking.
ORDER PROCESSING
Our team will pack and dispatch your chosen items within 1-2 business days of receiving your order. Once the order has been placed we cannot guarantee to make any changes to the order. Please note: Shipping time frames are in addition to our processing times. We always try our best to get your order to you as soon as possible, but there is no guarantee that you will receive your package within the expected time frame.
TRACKING YOUR ITEMS
Once we receive your order you should receive an order confirmation email when after check out. Please ensure you check your junk/spam folder if you have not received it. If you still are missing an order confirmation email - please send us an email or DM us on socials. After the order has been dispatched you will receive a shipping confirmation email which will include your Tracking ID. Place the ID into the tracking website to check on your parcels journey from our hands to yours.
CANCELLATION POLICY
We are unable to cancel your order after check out. If you do however experience an issue with our item once it has arrived we can work together to find a solution and ensure you are happy.